Need to Know


Food & Drink

There’s plenty of places on campus where you can grab a bite to eat or a drink with friends. Check out The Courtyard and The Glasshouse for delicious burgers, bar snacks and craft beers, and The Lounge for the best cocktails on campus and somewhere different to meet your friends and let off some steam. For those in need of something quick, why not visit the Kitchen@Alcuin, home of the best coffee on campus and a wide variety of hot and cold sandwiches, and if you’re on the go, head to the YUSU Shop for their famous Meal Deal and a wide selection of snacks, including a great new international range!

Yoyo Wallet

All of YUSU’s Commercial outlets offer a fast and easy method of payment, that earns you points every time you spend! Download Yoyo Wallet and link your card for the easiest way to pay on campus. Link up your NUS Extra card to gain access to exclusive deals and discounts at our venues, and earn points for every £1 spent!

Please note that YUSU CS venues accept cash or Yoyo only – we don’t accept cards!

Travelling between Hes East & West

Getting between Heslington East and Heslington West campuses couldn’t be easier – just jump on any 66 or 66a bus at the Library Bridge or Heslington Hall, or grab the UB1 from outside the Student Centre, all for free!

Walking between campuses takes approximately 20 minutes – keep an eye out for the local wildlife (including very energetic rabbits!) as you get closer to Hes East!

Big Green Clean

YUSU’s sale of second hand kitchen goods. Available throughout Freshers’ Week, this is a great opportunity to grab some cheap kitchen bits, including pans, crockery and cutlery, and all the money from sales goes to local and national charities!




For great service and a 10% student discount, there’s no better than Streamline for taxis in York.


Walking into town is a great way to get yourself more familiar with your surroundings, and you’ll get to see far more than from the bus window! It takes 15 – 20 minutes to walk into town, straight through the historic city walls.

Food & Drink

There’s hundreds of places to visit if you’re looking for somewhere to eat or have a drink off campus – from big chains to smaller, independent places, your biggest issue will be deciding where to go! It’s rumoured there are 365 pubs in York – can you find your favourite? Don’t forget to buy your NUS Extra card to get loads of great deals on food, drink and shopping!


York City Centre is great for shopping – with big chains from Primark and Topshop, the Coppergate Centre is right by the bus stop. Further into town, you’ll find even more well known stores, and if you explore historic Stonegate and The Shambles, you’re sure to find a load of quirky, independent shops.


York has 3 cinemas – Reel and City Screen, which can both be found in town, and Vue, over in Clifton Moor. All 3 do great student deals, and make sure to check out the E4 Slackers Club screenings at City Screen!

Things to Do

There’s hundreds of things to do around the city – from a trip to the York Dungeons to a walk around the City Walls or a visit to an Escape Room with your housemates! Check out the Visit York website for some inspiration.


Most major supermarkets deliver to campus, but if you prefer a more hands-on approach, there’s an Aldi around 15 minutes walk from campus in Fulford, or a Waitrose, Sainsburys and Morrisons over the other side of campus on Foss Islands.


On Campus Support

University Support: Student Hub

The University’s Student Hub is the first point of contact for central student support enquiries and is located on the upper tier in Market Square. Students can make enquiries and appointments to see a range of advisors and practitioners about money matters, disability support, immigration, private sector housing issues, employment rights etc. You can find out more information on their webpages, and contact them by attending a drop-in, via or 01904 324140.

Your College

Colleges have a network of support figures, including College Tutors, who can help you with a range of welfare issues and direct you to advice, support and information. Contact details for College Welfare Teams can be found here.

Open Door Team

The Open Door Team is a team of professionals who provide support to students who are experiencing emotional, psychological or mental health difficulties. You can complete the online referral form if you wish to make an appointment with a practitioner, and they will endeavour to contact you within 2 working days. The University’s website also contains useful information and guidance on health and wellbeing. You can contact them on or by ringing 01904 324140.

Your Students’ Union: Advice & Support Centre (ASC)

The Advice and Support Centre (ASC) gives independent, confidential advice and information on student academic and welfare issues.

  • Academic issues – including exceptional circumstances, academic appeals, academic misconduct, fitness to practise, fitness to study, transferring or withdrawing from your course, repeat of study and leave of absence.
  • Complaints and conduct – relating to either academic or disciplinary issues. If you wish to raise a complaint about an academic decision, another student or a member of staff, or if you are the subject of a complaint or disciplinary investigation, our advisers can help guide you through the process.
  • Student welfare and wellbeing – if you are worried about your own or someone else’s health or wellbeing, are feeling homesick or experiencing stress or anxiety, or are having any difficulties with your time at University, get in touch and we can help you get the support that you need.
  • Reporting incidents – if you have been the victim of a crime, or been involved in any incident relating to student conduct, we can discuss your situation in a safe, independent and confidential environment and provide you with information on any options available to you.
Sexual Health

The Advice and Support Centre at YUSU provide advice and leaflets as well as sexual health supplies including condoms, lubrication, chlamydia tests, dental dams and other resources, such as personal alarms, for free to students. You can find our ‘Condom Corners’ at YUSU Helpdesk on Heslington West Campus, and Langwith College on Heslington East campus. Nightline also provide free sexual health supplies.

YorSexualHealth runs a free and confidential sexual health and contraception service on campus every Wednesday during term time from 12:30- 15:00. Find out more information here. Unity Health also provide free contraception.

You can find out about sexual health services available to students in York here, and there is more information about sexual health resources available in the local area on the YorSexual Health Hub.

Off Campus Support

There are a number of local community organisations that can help support you on a wide range of issues ranging from sexual health information to addictions, and sexual assault and hate crime. Please contact an advisor at ASC to discuss your situation in a confidential and safe environment, and you will be signposted to the relevant support service.